Digital Lightwave
NIC10G

What about if I keep the product longer than expected ?

No Worry we will extend the contract and offer you the best price for the new commited period

What about if I return the product earlier ?
 

No penalties will be charged, we just adjust the charges accordingly.

How do I know that Livingston is a reliable company to deal with ?

We have been operating for 40 years and wouldn't without a good quality of service

What about delivery and collection?

We manage on your behalf both , it makes your life easier

How do I get informed of the delivery

We will contact you and gave you the details about your delivery

What happens at the end of the rental contract ?
 

Our Customers service will contact you and ask you whether you wish to extend or return the product

Can I book a product for a future requirement?

We can reserve equipment for the future 
against your PO's

How do I get trained on the product ?

If needed we will support you over the phone so that you can get the best use of the product you rent

Do you supply Calibration Certificates if required?

Products are delivered with appropriate Certificate of Calibration

What happens if a product fails ?
 

We swap it for free: this is part of our service

My equipment needs calibration, what should I do?

Just contact us and we will manage that 
 

How can I find out what I have on rent from Livingston?

We can provide you, on demand, a Hire Management report